Boosted credit card sales, improved user experience, and cut card acquisition costs through tech-driven initiatives.
Boosted loan sales through tech-driven initiatives.
Facial recognition in video verification enhances insurance claim security by reducing risk.
Designed and implemented solutions to expand customer purchase options through cashless shopping partnerships with banks and NBFCs.
Implemented a robust IVR system, enhancing customer support efficiency and reducing response time.
Designed and implemented a Rental Management System, and managed a suite of web, IVR, retail, e-commerce, and logistics services, improving efficiency and customer experience.
Implemented full-stack verification (employee, credit, KYC) reducing transactional, operational, and business risks by 90%.
Create a VHS platform enabling pre-delivery product previews and post-shipment customer experience feedback.
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